Privacy policy

 

Coconne Interior, located at Felix Timmermansstraat 3 8510 Kortrijk, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

  • https://www.coconneinterior.com
  • Address: Felix Timmermansstraat 3, 8510 Kortrijk, Belgium
  • Phone number: +32473741691

Personal data that we process

Coconne Interior processes your personal data because you use our services and/or because you provide this data to us yourself.

Below you will find an overview of the personal data we process:

  • First and last name
  • Date of birth
  • Address data
  • Phone number
  • E-mail address
  • Bank account number

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age, unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at hello@coconneinterior.com and we will delete this information.

For what purpose and on what basis do we process personal data

Coconne Interior processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising brochure (if you have agreed to this)
  • To be able to call or email you if this is necessary to provide our services
  • To inform you about changes to our services and products
  • Offer you the opportunity to create an account
  • To deliver goods and services to you

Coconne Interior analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.

Coconne Interior also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

How long we keep personal data

At Coconne Interior we attach great importance to your privacy and we carefully protect your personal data. We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, such as processing your orders, providing customer service, and complying with legal obligations. For example, we store administrative and accounting data for seven years in accordance with tax legislation. Data for marketing purposes will be retained until you withdraw your consent. As soon as your data is no longer needed, we ensure that it is securely deleted or anonymized.

Sharing personal data with third parties

Coconne Interior only provides data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Coconne Interior only uses technical and functional cookies, and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

View, adjust or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Coconne Interior and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to hello@coconneinterior.com.

To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and national register number black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Coconne Interior would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link; https://www.gegevensbeschermingsautoriteit.be/burger/acties/contact

How we protect personal data

Coconne Interior takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us via hello@coconneinterior.com.